Upcoming Changes to Patient Portal

CPSI's Patient Portal will be updated on April 24, 2015. Changes will include a new method for ensuring unique usernames, as well as new requirements for password complexity. The "Forgot your user id or password" option will be temporarily disabled until additional functionality for lock-out attempts is put into place.

Once this update is complete, every patient who logs in to the portal will be required to create a new password following the updated complexity parameters displayed on the screen, and potentially a new username based on uniqueness and availability. This will apply to patients with existing logins as well as those who create new logins in the future.

Welcome to the Patient Portal

Step-by-Step Patient Portal Process

Patient Portal Website

FAQ'S

What is the Patient Portal?
The Cloud County Health Center Patient Portal is an online health management tool that includes a view of clinical data from your Cloud County Health Center Electronic Medical Record. The clinical data on the Patient Portal includes:

Test results
Medications
Allergies
Immunizations
Health Issues



How do I access the Patient Portal once I have completed the invitation/account set-up process?
For future visits to the CCHC Patient Portal AFTER you have completed the initial setup process, you can log in at:
https://www.mymedicalencounters.com/. Remember, use this link after you have received a portal invite and completed the sign-up process.



Do I need special equipment?
No. All you need is access to a computer, an email account that matches the one provided during hospital registration and an internet connection.



How do I set up an account?
Step-by-step instructions on how to set up an account are included in this document. Once you have entered your information and have been prompted to create a username and password, you will only need your username and password to sign into your Patient Portal in the future.



Can my family/friends access the information found on my Portal?
Yes, but only after you have given permission. As a patient of CCHC, you can choose to give an authorized representative access to specific hospital visits. You will be asked this information during the admission process.



Will I receive emails after each admission to the hospital?
No. After each admission to the hospital a new summary of care document will automatically post to your patient portal. You may access the document any time after you are discharged. Once the initial email has been sent, the patient or authorized representative will not be sent new emails with each visit.